Programs That Strengthen Public Awareness and Safety

DPAC programs are built to give natural gas distribution operators practical tools, shared insights, and measurable ways to improve public awareness outcomes. Each initiative is designed around real-world challenges, regulatory expectations, and the collective experience of industry professionals.

Blue and white safety sign with flame icon, stating "Get out. Get safe. Get help." and providing a phone number to call for gas leaks.

Get Out. Get Safe. Get Help.

A simple, memorable public awareness message developed through collaboration to help communities recognize and respond to natural gas leaks.

This initiative supports consistent communication across service areas while reinforcing critical safety behaviors that protect the public.

Bar chart titled 'Aware of Pipelines in Area' showing percentages of awareness among different companies and modes (Telephone, Online, Mixed).

Public Awareness Benchmarking Study

DPAC maintains a consensus-driven methodology that allows distribution operators to evaluate the effectiveness of their public awareness programs.

Members participate in benchmarking studies that compare performance data across organizations, providing clear insight into what is working and where improvements can be made.

This approach supports compliance with federal requirements and industry guidance while delivering meaningful, actionable data.

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Industry Standards Review Committee

DPAC members actively contribute to the development and refinement of industry standards related to public awareness and safety communication.

By participating in working groups alongside regulators, consultants, and other stakeholders, members help shape guidance that reflects the realities of gas distribution operations.

A woman wearing glasses and a gray shirt shaking hands with a man in a gray shirt at a table during a meeting or interview. There are other people working in the background in a bright, modern office or cafe.

Public Safety Best Practice Roundtables

Monthly roundtables provide a collaborative space for members to share campaigns, materials, procedures, and strategies.

These sessions focus on real challenges facing distribution operators and allow members to exchange ideas, gain feedback, and refine their approach in a practical, peer-driven environment.

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Past Initiatives and Impact

DPAC has played a role in advancing industry understanding and improving program effectiveness through collaborative efforts such as:

  • Developing standardized evaluation questions for public awareness audiences

  • Contributing to national reporting and data initiatives

  • Influencing industry standards related to safety and outreach

These efforts reflect a shared commitment to continuous improvement and stronger public safety outcomes.

Collaboration That Moves the Industry Forward


Every DPAC program is built on the idea that shared knowledge leads to better outcomes.

Join a network of distribution professionals working together to improve public awareness, strengthen communication, and enhance safety nationwide.